Frequently Asked Questions

Nutrition Coaching

Q. Can I choose my coach?

Yes! Upon sign-up, you'll fill out an in-depth questionnaire and tell us about your goals, fitness, day-to-day lifestyle, current habits, past dieting history, food preferences, and so much more. You'll also get the chance to request a coach. Learn more about our team here. 

If you want us to choose for you, our Director of Coaching will use everything you share to personally match you with a member of our team based on their unique coaching specialties. 

Although we are confident in our matching, we get that there can be personality mismatches, and we don't get it right 100% of the time. You can request a coach switch by emailing info@workingagainstgravity.com.

Nutrition Coaching

Q. How do I communicate with my coach?

You’ll track your progress and communicate with your coach in Seismic, an app designed specifically for WAG. Here, you'll log your weight, macros, measurements, and more based on what you and your coach decide to track. Seismic is available on iOS, Android, and the web.

Monthly video calls are included in our Nutrition Coaching Plus membership, providing an extra layer of connection and support with your coach. No matter which membership you choose, you can purchase a one-off call with your coach whenever you’d like a little extra connection. Our coaches love meeting face-to-face with their clients.

Nutrition Coaching

Q. How many macro changes do I get with my membership?

There is no limit on how often your coach changes your macros, no matter which membership you choose. In each check-in, you'll share an in-depth summary of your week, and if macro changes are necessary to keep you working towards your goals, your coach will communicate the changes with you.

General

Q. Do you program workouts?

We do not write specific, in-depth workout programs for our clients. But, as nutrition is our forte, WAG coaches constantly communicate with clients about how food choices and timing impact performance. Coaches make nutrition recommendations and suggestions based on your workout style, intensity, and goals.

Nutrition Coaching

Q. What if I don’t want to track macros?

Tracking macros is a great way to learn what is in your food and what works best for your body. But, we understand that it may not be for everyone, especially if you’re just starting your nutrition journey.

Our coaching software—Seismic—allows your coach to turn tracking metrics (like macros) on and off based on what you choose to focus on together. In other words: you don’t have to track macros to be successful on the WAG program.

Nutrition Coaching

Q. Do you work with expecting and breastfeeding individuals?

Yep! When you sign up for the program, you’ll have the option to select “Pregnant” and give us more information in your questionnaire. We’ll pair you with one of our Pregnancy Nutrition Coaches. If you’re breastfeeding, you’re part of our Traditional Program, but our questionnaire will prompt you to let us know if milk supply is something you and your coach need to keep tabs on as you work towards your goals.

General

Q. Can WAG help me if I’ve been calculating macros for a while?

Definitely—even the most experienced coaches can benefit from a coach.

Staying objective about your body and performance is challenging, and offloading nutrition decisions to a pro (even if you're a pro, too!) can relieve a lot of unneeded pressure so you can spend more time and energy doing the thing (food prepping, training, crushing your habits, etc).

WAG coaches are also masters in accountability. If you've ever found yourself thinking, "I know what I need to do, but I just can't get myself to consistently do it." we can help.

General

Q. Can you work with young, old, overweight, already fit, or inactive individuals?

Come one, come all! We coach people of all shapes, sizes, and lifestyles. Our program is custom-built around you and your goals. Check our results page here. You can filter by age, lifestyle, profession, and more to find people who have success with this program.

General

Q. Do you work with people doing the ketogenic diet?

Many of our coaches have followed a ketogenic diet and undergone extensive training to ensure they’re prepared to work with keto clients. If you follow a ketogenic diet or want to try it, you can let us know in your onboarding questionnaire, and your coach will ensure your macros support your preference.

General

Q. When can I cancel?

Building habits and creating sustainable change don't happen overnight. So, we require a three-month commitment to our Nutrition Coaching Essentials and Nutrition Coaching Plus memberships to ensure you get the most out of the WAG program.

We also heavily value the coach/client relationship; building a solid and trusting relationship with your coach takes time, and a three-month minimum commitment ensures you create that strong foundation together. After your initial three months are up, you can cancel at any time.

Nutrition Coaching

Q. What if I have specific dietary preferences?

Are you wondering if you can succeed with WAG if you’re vegan, vegetarian, paleo, gluten-free, or just a picky eater? You can! We choose your macros, and you choose your food. Your coach will give you personalized recommendations based on your dietary preferences to help you feel confident hitting your targets and reaching your goals.

General

Q. What if I have medical issues?

We can work with almost anyone struggling with a medical illness, but our coaches cannot provide medical assistance or treatment options for diabetes, hormonal problems, thyroid problems, PCOS, etc. Many of our coaches work with clients to help them put medical recommendations into habitual practice. If you have a medical illness, please consult your doctor before changing your diet.

Meal Plans

Q. What if I want more personalized support?

Meal plans are a great way to get to build food awareness, make your meal choices quick and easy, and start working towards your goals. But meal plans are not a long-term nutrition solution—what happens when the grocery store is out of the food you’re prescribed, a special occasion pops up, or you forget your prepped lunch at home?

If you’re craving more in-depth, ongoing support, learn more about WAG membership options HERE.

Meal Plans

Q. Who are meal plans best for?

Meal plans are perfect for anyone who wants to lose weight and doesn't have any super-specific performance goals. If you are a high-level athlete or have very time-bound weight loss goals, we recommend getting more personalized support from a Working Against Gravity coach. 

Our Nutrition Coaching Plus membership includes a seven-day personalized meal plan based on your coach-prescribed macros, and food preferences. This membership also includes monthly video calls, weekly check-ins, unlimited messages, and more, so you can optimize your performance and recovery with an experienced coach.

Meal Plans

Q. What equipment do I need?

To make the very most of your weight loss meal plan, you’ll need a food scale, body weight scale, tape measure, and your phone. We’ll teach you how to accurately measure progress using different body composition metrics (weight, pictures, and measurements). You’ll use your food scale to measure portion sizes and ensure you stick to your plan.

Meal Plans

Q. Do I need to track my food with my meal plan?

You don’t! You can follow your meal plan using just your food scale. That being said, tracking your food with an app like MacrosFirst is a skill that will help you continue making progress post-meal plan.

*Our Nutrition Coaching Plus membership includes 50% off a yearly macros first premium subscription.

Meal Plans

Q. I have a medical condition, can I still get a meal plan?

You should always consult your physician before starting a new diet. Our meal plans cannot and should not be used to treat any medical conditions. If you’re unsure of whether or not this applies to you, send an email to info@workingagainstgravity.com.

Meal Plans

Q. Can you customize the meal plans for my food preferences (i.e. vegetarian, paleo, gluten free)?

Our weight loss meal plans cannot be customized to your exact preferences. That being said, we provide over 100 breakfast, lunch, dinner, and snack ideas that you can mix and match to create over 1,000 meal combinations. This allows you to work around many food allergies and preferences while following your meal plan and seeing progress. 

Meal Plans

Q. I live outside of the United States. Are the foods in your meal plans available where I live?

Yes! Our meal plans include mostly whole foods and widely available options instead of specific brands.

WAG Coach Certification

Q. How long does it take to complete the WAG Coach Certification?

Everyone leads a different life, and everyone’s opportunity for time investment is unique. The WAG Certification Program is a self-paced curriculum with a six-month expiration date. Motivated students obtain their certification in as quickly as 4-6 weeks.

Please note that the WAG Coach Certification has a six-month expiration date with the option to extend access by joining the WAG Nutrition Coach Collective. 

WAG Coach Certification

Q. Does the WAG Coach Certification have any physical textbooks or fine-print expenses that I'll need to purchase?

No. The WAG Certification Program is an entirely online/internet-based course curriculum. Through our platform, which we’ll give you access to upon registration, you’ll be able to study, take quizzes and personally interact with coaches who are available to help you along the way.

WAG Coach Certification

Q. Do I Get Any Business Guidance In The Coach Certification?

The WAG Nutrition Coach Collective is a monthly membership open to anyone who has joined the WAG Coach Certification. Here, you can connect with members and the WAG Marketing Team to ask questions, swap marketing tips, and more.

After graduating from the WAG Coach Certification, you can also try our go-to nutrition coaching software, Seismic, free for 14 days. If you choose to utilize the power of Seismic Nutrition Coaching after your 14-day trial, you'll receive their Business Start-Up Kit, which includes:

  • Defining Your Business Values & Mission Statement
  • Defining Your Demographic
  • How to Price Your Services
  • Social Media & Email Marketing
  • Knowing Your Business
  • Auxiliary Tips

Counseling

Q. How do I schedule my call, and where does it take place?

After you send us your blood testing results, you’ll receive an email with a Calendly link to schedule your call with one of our RDNs. Just pick the best time based on your schedule. You will meet with them over Zoom, Google Meet, or over the phone!

Counseling

Q. What if I miss my call?

Life happens; we get it! If you’re more than five minutes late for your call, we will send a follow-up email with a link to reschedule. Additional no-shows will be evaluated on a case-by-case basis.

Counseling

Q. What if I don’t want to meet on video?

You are welcome to meet with your video off, or you and your coach can speak over the phone. You'll get a chance to let us know how you'd prefer to meet when you book your call in Calendly.

Counseling

Q. What kind of health and hormone tests are included?

The extensive panel includes over fifty lab markers broken down into categories like sex hormones, thyroid, lipids, growth hormone, metabolic, iron, kidney function, and more. To see a full list of the lab markers included, click here.

Counseling

Q. How long does it take to get my blood test results?

After you fill out a quick Health History questionnaire, you’ll receive a lab requisition form within 24 hours to schedule your lab draw via LabCorp. Your lab results will arrive within two weeks of your blood draw.

Counseling

Q. Do I need to see a doctor before scheduling my health and hormone test?

No. Once you complete payment, we’ll email you the next steps to locate your nearest blood draw location and schedule your test! You do not need to see a doctor before scheduling your blood draw.

Counseling

Q. Is this service right for me if I have specific health conditions?

Our RDNs are licensed to support clients with most health conditions. Blood testing is a great way to give them the information they need to provide you with the best nutrition plan and next steps. That being said, we always recommend speaking to your primary care provider or specialized doctor if you have specific health concerns or conditions. 

Counseling

Q. Can I get my hormone test covered by insurance?

We are partnered with Marak Heath to provide this service. Marak Health is a direct-pay service and does not communicate with or seek reimbursement from insurance providers. However, many customers have successfully used FSA or HSA as a means of payment. Marek Health can provide copies of invoices and lab requisitions as needed.

Counseling

Q. Where is my closest blood draw location?

Blood draws are scheduled through Labcorp. Find the closest location to you here. Lab orders have no expiration date, so there is no rush if you need to schedule your travel.

Nutrition Coaching

Q. Do you take insurance?

We don’t bill insurance, but our memberships are HSA/FSA-eligible through Truemed. Final qualification is based on evaluation and approval from a licensed provider, but Truemed makes getting refunded for your monthly membership quick and easy.

Nutrition Coaching

Q. Are workouts included in my membership?

We don’t write workouts or provide fitness programming, but your nutrition goals will align with your activity level and fitness goals! Your coach will want to know about your workout frequency and how you feel in and out of the gym so they can adjust your program accordingly.

Nutrition Coaching

Q. I have a medical condition, can you work with me?

Most likely, yes! We don’t practice medical nutrition therapy, meaning we expect you to continue working with your physician and won’t give you medical advice outside of our scope of practice. That said, we will always consider health issues while helping you improve your nutrition. If you’d like more details about your situation, please get in touch with us at info@workingagainstgravity.com.