How can we help you?
Frequently Asked Questions
How many sessions can I schedule?
Just one. Video calls are something brand new that we’re trying (and only offering to a few of our clients), so for now we’re only able to schedule one call per client.
When will my call be scheduled?
That’s up to you and your coach, as long as you schedule within four weeks after purchase.
What if I need to cancel?
No problem! You can cancel and reschedule with 24 hours notice. Similarly, if you’re more than 5 minutes late, we’ll need to reschedule your call. Whether you need to cancel and reschedule or you’re just running late, only one reschedule is allowed at no additional charge.
What are we going to cover on the call?
We’ll give you a worksheet in advance to fill out that will help get some ideas flowing for your conversation with your coach. You’ll be able to discuss nutrition goals, food, habits, challenges, strategies--all the fitness and nutrition topics you’re already working on with your coach. We’ll stay focused on our work together and make progress!